7-day return policy<\/strong><\/p>\n\n\n\n At Puff9k Vape, we are pleased to offer a 7-day return policy. This means that from the day you receive your item, you have seven days to initiate a return request if you are not satisfied with your purchase.<\/p>\n\n\n\n Eligibility for return<\/strong><\/p>\n\n\n\n To be eligible for a return, your item must be in the same condition as when you received it: unused, with tags attached, and in its original packaging. Please ensure you have your receipt or proof of purchase to facilitate the return process.<\/p>\n\n\n\n How to start a return<\/strong><\/p>\n\n\n\n If you wish to make a return, please contact us at info@puff9k.com. Once your return is approved, we will provide you with a prepaid return shipping label and instructions for shipping your package. Returns sent without prior authorization will not be accepted; please contact us.<\/p>\n\n\n\n Reporting damage and problems<\/strong><\/p>\n\n\n\n We encourage you to inspect your order as soon as it arrives. If you discover that your item is damaged, defective or incorrect, please contact us immediately so that we can quickly resolve the problem.<\/p>\n\n\n\n Items not eligible for return<\/strong><\/p>\n\n\n\n Some products cannot be returned, including perishables, custom items, personal care items, hazardous materials and flammable liquids or gases. If you are unsure about the eligibility of a specific item, please contact us for clarification.<\/p>\n\n\n\n Exchange process<\/strong><\/p>\n\n\n\n For exchanges, we recommend returning the original item first. Once the return is approved, you can place a separate order for the new item to ensure prompt processing.<\/p>\n\n\n\n 14-day cooling-off period for EU customers<\/strong><\/p>\n\n\n\n For customers in the European Union, we offer a 14-day cooling-off period. This means you can cancel or return your order within 14 days of receipt, without giving a reason. Items must be in their original, unused condition, with tags attached and in their original packaging. A receipt or proof of purchase will also be required.<\/p>\n\n\n\n Refund process<\/strong><\/p>\n\n\n\n After receiving and inspecting your return, we will notify you of the refund approval status. If approved, we will process the refund to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process the refund. If you have not received your refund within 15 business days of approval, please contact us at info@puff9k.com.<\/p>\n\n\n\n Thank you for choosing PUFF9K. Your satisfaction is our top priority.<\/strong><\/p>","protected":false},"excerpt":{"rendered":" Politique de remboursement de Puff9k Politique de retour de 7 jours Chez Puff9k Vape, nous sommes heureux de proposer une politique de retour de 7 jours. Cela signifie qu’\u00e0 compter du jour o\u00f9 vous recevez votre article, vous disposez de sept jours pour lancer une demande de retour si vous n’\u00eates pas satisfait de votre […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19395","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/pages\/19395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/comments?post=19395"}],"version-history":[{"count":0,"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/pages\/19395\/revisions"}],"wp:attachment":[{"href":"https:\/\/vape.ac\/en\/wp-json\/wp\/v2\/media?parent=19395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}